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When a tenant falls behind with rent, every week matters.

Wait too long, take the wrong step, or rely on outdated advice, and you could make the situation harder to recover from.

With the Renters’ Rights reforms changing how landlords need to approach arrears, many are unsure what they should do, when they should act, and how to stay compliant while protecting their income.

Join The Tenant Arrears Collection Office for a practical live session showing landlords how to respond to unpaid rent clearly, calmly and correctly.

WHAT YOU'LL LEARN

During this practical live session, you'll discover:

✔ What landlords need to understand about rent arrears under the Renters’ Rights reforms.

✔ The steps to take as soon as a tenant falls behind.

✔ What to say, what to record, and what to avoid.

✔ The common mistakes that can make arrears harder to recover.

✔ Why acting early can protect both your income and your position.

✔ How to move from informal reminders to a structured recovery process.

✔ What landlords should review in their tenancy documents.

WHY THIS MATTERS

Rent arrears rarely fix themselves.
The longer you leave them, the harder they can become to recover.
Many landlords lose money not because they ignored the problem, but because they did not know the correct steps to take early enough.
Some wait too long.
Some send the wrong messages.
Some agree informal payment plans that weaken their position.
Some rely on old processes that may no longer be suitable under the changing rules.
This session will give you a clear, step-by-step approach so you know what to do when rent stops coming in.

Does this sound familiar?

Your tenant has started paying late and you are not sure when to take formal action.

You are worried about saying or doing something that could damage your position.

You want to recover unpaid rent without making the situation more difficult.

You are unsure how the Renters’ Rights reforms affect arrears handling.

You have relied on informal conversations before, but now need a clearer process.

You want to protect your rental income while staying compliant.

If any of these sound familiar, this session is for you.

FREE BONUS FOR ATTENDEES

The “Thousand Pound Clause”

You’ll also learn about an important clause landlords should consider when ASTs transition into Assured Periodic Tenancies. Used correctly, this type of clause could help protect your position and reduce unnecessary financial exposure.

Miss it, and you could be leaving yourself open to avoidable losses. This bonus alone could be worth attending for.

Who's This Perfect For

Buy-to-let landlords

Portfolio /HMO landlords

letting agents

Landlords who want to avoid arrears becoming a bigger problem

serviced accomodation operators

Landlords with tenants already in arrears

ABOUT

THE TENANT ARREARS COLLECTION OFFICE

The Tenant Arrears Collection Office helps landlords deal with unpaid rent, arrears recovery and tenant debt in a structured, compliant and practical way.

This session is designed to give landlords clarity on what to do, what to avoid, and how to protect their rental income when tenants stop paying.

Frequently Asked Questions

Is this only for landlords with tenants already in arrears?

No. This session is useful whether you already have an arrears issue or simply want to know what to do if it happens.

Will this explain the Renters’ Rights changes?

Yes. The session will explain what landlords need to understand about arrears handling under the changing rules, in plain English.

Is this legal advice?

No. This is an educational session designed to help landlords understand the process and avoid common mistakes. For specific legal advice, you should speak to a qualified professional.

Is the session free?

Yes. Registration is free.

Will there be time for questions?

Yes. There will be a live Q&A at the end of the session.

Join Our FREE Live Session - Starts In:

The worst time to work out your arrears process is after the tenant already owes you months of rent. If you are a landlord, this is knowledge you cannot afford to leave until later.