Case Payment Portal — The Tenant Arrears Collection Office
T·A·C·O Civil Case Management
England & Wales  ·  Civil case management service  ·  County Courts Act 1984
Case Payment Portal

Resolve your case.
Before it goes further.

Enter the reference number from your letter to locate your case and make full payment. Payment stops all further action immediately.

Online Case Portal
Secure payment · England & Wales
That reference number was not found. Please check the letter and try again, or contact us at [email protected]
Your reference number is printed at the top of every letter we have sent you.
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Total amount due
£0.00
Full settlement — no further action will be taken upon receipt
Payment received
Your payment has been processed. A receipt has been sent to the email address you provided at checkout. No further action will be taken on this case.
If you do not receive a receipt within 10 minutes, please check your spam folder or contact us at [email protected] with your reference number.
Payments processed securely by Stripe · TLS encrypted · No card details stored
What happens when you pay
✓ All further action on your case stops immediately
✓ No County Court claim will be filed
✓ A payment receipt is emailed to you automatically
✓ Your credit record is not affected
The amount increases at every stage
Court filing fees, statutory interest, and enforcement costs are added at each stage. The amount shown here is the lowest it will be. Acting now is always the most cost-effective option.
Can't pay in full?

If you are unable to pay the full amount, contact us before your deadline. We do not offer payment plans through this portal, but early contact is always better than silence.

Email [email protected] with your reference number in the subject line.

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